Defusing Anger in the Workplace

90 minutes

Workplace anger can be linked directly to innumerable personnel problems, including workplace violence. All employers have the right and responsibility to establish and maintain a well-disciplined workplace that is free from harassment, intimidation and bullying. This training can be directed at any source of anger including: customers, co-workers, or supervisors. The primary goals of this in-service are to both understand and control one’s own anger, as well as how to effectively deal with expressed anger in others.